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Terms of Use

Last updated: July 2026

These Terms of Use govern your access to and use of this website, operated by BT Global Services Private Limited ("BT Global Services", "we", "us", "our"), a company registered in India (CIN: U96908WB2025PTC285523). By using this website, you agree to these terms.

1. About This Website

This website provides general information about our Business Process Outsourcing (BPO) and virtual assistance services for businesses in Australia and New Zealand. The content is for informational purposes only and does not constitute a binding offer of services.

2. Service Engagements

Any provision of services by BT Global Services is governed by a separate written service agreement executed between BT Global Services and the client. In the event of any inconsistency between this website and a signed service agreement, the service agreement prevails. Service scope, staffing levels, shift timings, service levels (KPIs), and fees are defined in each client's agreement and may vary.

3. Enquiries

Submitting an enquiry through this website does not create a client relationship or any obligation on either party. We will use the information you provide to respond to your enquiry, as described in our Privacy Policy.

4. Intellectual Property

All content on this website — including the BT Global Services name, logo, text, graphics, and page design — is the property of BT Global Services Private Limited or its licensors. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.

5. Acceptable Use

You agree not to misuse this website, including by attempting to gain unauthorised access, submitting false or misleading enquiries, transmitting malicious code, or using the site in any way that violates applicable law.

6. Accuracy of Information

We aim to keep the information on this website accurate and up to date, but we make no warranties as to its completeness or accuracy. Service offerings and availability may change without notice.

7. Third-Party Links

This website may link to third-party platforms such as Facebook, LinkedIn, and WhatsApp. We are not responsible for the content, terms, or privacy practices of those platforms.

8. Limitation of Liability

To the maximum extent permitted by law, BT Global Services shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website. Nothing in these terms excludes liability that cannot be excluded under applicable law, including any non-excludable consumer guarantees under Australian or New Zealand consumer law.

9. Governing Law

These Terms of Use are governed by the laws of India, and the courts of West Bengal, India shall have jurisdiction over any dispute relating to this website. This clause applies to the use of this website only; the governing law for service engagements is set out in each client's service agreement.

10. Changes to These Terms

We may update these Terms of Use from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Contact